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Frequently asked questions

Everything you need to know about the product and billing.

PharmaLinkage platform connects manufacturing facilities with pharmaceutical companies globally. The PharmaLinkage web application is a comprehensive solution for all your sourcing needs.
Pharmaceutical companies can quickly and easily create effective profiles with information about their capacity, regulatory compliance, capacity, location, and other factors and discover the most suitable buyers.

By registering on PharmaLinkage.com, pharmaceutical manufacturers can connect globally, establish linkages, and drive innovation in the industry. Our platform provides a well-created search filter, allowing you to search various facilities such as API, Formulations, CDMOs, GMP-certified Facilities, Regulatory-compliant Facilities, Specialized Facilities, and many more.

The main objective of PharmaLinkage is to connect certified Manufactures of APIs & formulations and CDMOs with potential pharmaceutical companies from any corner of the world.

Pharmaceutical manufacturers can easily get registered as buyers to source globally and sellers to sell globally. We are a comprehensive solution for the various global and local pharmaceutical brands, experts, and manufacturers of a million+ API & formulators and CDMO worldwide.

PharmaLinkage welcomes the participation of various entities involved in pharmaceutical manufacturing. The following types of companies/facilities can list themselves on PharmaLinkage:

  • API Manufacturers
  • Formulation Manufacturers
  • CDMOs
  • GMP-certified Facilities
  • Regulatory-Compliant Facilities
  • Specialized Facilities

If your company or facility falls under any of these categories and aligns with our platform's objective of connecting pharmaceutical manufacturers, we encourage you to list your company/facility on PharmaLinkage.com. By doing so, you can expand your visibility, reach potential clients, and engage in collaborations within the global pharmaceutical manufacturing community.

By registering on the PharmaLinkage you can list and promote your Facilities, and APIs, & Formulations or CDMO to grow your business and expand your reach to cover more regions worldwide.
The major benefit of PharmaLinkage: Ensuring Quality and Smooth Collaboration
• PharmaLinkage conduct thorough QC/QA audits on special request as a part of Bespoke services to ensure that pharma manufacturing facilities meet the highest standards of quality, compliance, and regulatory requirements.
• Moreover, we assist pharmaceutical manufacturers in coordinating sourcing projects, including communication with facility providers, timeline management, and ensuring seamless collaboration.

To access the PharmaLinkage web application, you will need to visit the PharmaLinkage website and follow the prompts to register for an account. Once registered, you will receive login credentials that will allow you to access the web application.

PharmaLinkage brings an all-in-one marketplace solution for manufacturers of APIs & Formulations and CDMOs. We connect a wide range of well-established Pharmaceutical Manufacturing facilities in One Place.

The PharmaLinkage web application also provides various services, including regulatory compliance tools, quality management resources, supply chain optimization features, market access support, document management, reporting and analytics, and communication tools for collaboration with PharmaLinkage experts.

Yes, PharmaLinkage takes data security seriously. The web application is designed with appropriate security measures in place to protect your data, including encryption, access controls, and regular system updates. However, it’s always important to follow best practices for data security, such as using strong passwords and avoiding sharing login credentials with unauthorized individuals.

Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute on boarding call to get you up and running as soon as possible.

PharmaLinkage provides technical support for the web application. You can typically find contact information for technical support on the PharmaLinkage website or within the web application itself. This may include options such as submitting a support ticket, sending an email, or calling a designated phone number for assistance.

Yes, PharmaLinkage values feedback from users to continuously improve their web applications. You may have options to provide feedback or suggestions within the application or through the website, or you can contact PharmaLinkage directly with your input.

Yes, PharmaLinkage typically provides training and documentation resources to help users effectively utilize the web application. This may include user guides, video tutorials, or online training sessions to help you navigate the application and make the most of its features.

If you wish to cancel or modify your subscription to the PharmaLinkage web application, you will need to follow the designated process, which may vary depending on the subscription terms and conditions. This may involve contacting PharmaLinkage directly, updating your subscription settings within the application, or following instructions provided on the website or in the documentation.

Depending on the capabilities of the web application, integration with other systems or tools may be possible. You may need to consult with PharmaLinkage or refer to the documentation to determine if integration options are available and how to set them up.

In case you are already in contact with the Customer/Facility introduced by PharmaLinkage and have ongoing discussions for the same product and service, PharmaLinkage will not be in a position to get any commission or fee unless you decide otherwise you may continue to do so.

PharmaLinkage only connects pharma companies with the manufacturers of APIs & Formulations and CDMOs. The further process will be done outside the platform.
We definitely get a copy of your inquiry but the pricing-related information you will directly get from the manufacturers.

The PharmaLinkage platform only connects pharmaceutical companies with manufacturers of APIs & Formulations and CDMOs globally. Other transactions will happen outside the platform so; payment you need to send them to the manufacturer. We only get a copy of your inquiry on our platform but for payment, you need to communicate with the manufacturer directly.

Only the subscription plan is paid to the PharmaLinkage platform.

PharmaLinkage is a platform where Manufacturer lists their facilities; we don’t provide any certifications to the manufacturers. Our work is to make a bridge between potential buyers and certified manufacturers worldwide.

On a special request certification will be done. Please check PharmaLinkage Bespoke services for more information.

Absolutely! We are working on an advertisement feature, drop us an email at wecare@pharmalinkage.com with detail advertise requirements. We will save your information and will notify you once this feature is enabled on the PharmaLinkage Platform.

Absolutely! We understand that your needs may evolve over time. Therefore, we provide the flexibility to change your plan as per your requirements. Whether you need to upgrade to a higher plan for additional features and resources, or downgrade to a more suitable plan your package validity will adjusted with new purchased plan. You can do change in your plan through Concierge page in your dashboard.

Our cancellation policy is designed to be fair and flexible. If you decide to cancel your subscription, you can do so at any time. We do not impose any long-term commitments or contracts that bind you indefinitely. To cancel your subscription, simply contact our customer support team write to us at wecare@pharmalinkage.com , and they will guide you through the process. Please note that cancellation may result in the termination of access to certain features or services associated with your subscription. We recommend reviewing the terms and conditions of your specific subscription plan for any additional details regarding cancellation and potential refunds.

The billing process for The PharmaLinkage web application involves selecting a subscription plan, receiving invoices at the beginning of each billing cycle, and making payments using various convenient options, and cancellations or modifications can be made before the next billing cycle. Our customer support team is available to assist with any billing-related inquiries.

We will be happy to help you. Write to us at wecare@pharmalinkage.com or Contact us now

Sure! Here are the steps to change your account email:

1. Log in to your account.
2. Find the account settings or profile section.
3. Look for the option to edit your email.
4. Enter your new email address.
5. Verify the new email, if required.
6. Save the changes.
7. Receive confirmation of the email update. If you need further guidance, refer to the platform's documentation or contact their customer support.

We will be happy to help you. Write to us on wecare@pharmalinkage.com or Contact us now

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